麗光科技股份有限公司

FAQ

All

There is no specific limitation on the number of devices that can be paired with the same smartphone or tablet.

Android : To retrieve your device password, go to 'Settings' and click on 'Device Password' to display your device password / iOS : Please reset your light for a new setup

Yes, it is possible to share the settings through the app by entering a password, allowing others to control the lights via Bluetooth

BLTC products only support our proprietary system. For any other related inquiries or requirements, please contact BLTC at sales@bltc.com.tw

All BLTC apps are available for free download on the App Store and Google Play Store

One-year warranty period

Each product complies with various certifications from different countries. You can search for the specific product certifications on the product pages at : https://www.bltc.com.tw

After receiving the order, we will discuss with the customer and work towards meeting the expected delivery date

If the product is a waterproof light bulb, it can be installed outdoors

All our products can be made suitable for enclosed fixtures. For more information, please visit our official website at : https://www.bltc.com.tw . You can also contact BLTC at sales@bltc.com.tw for further inquiries